Contact Citizens Bank
Phone, Online Chat, or Branch Visit
For prompt assistance, you can reach out to Citizens Bank through various channels:
- Phone: Call 1-800-922-9999, available from 7 am to 10 pm ET Monday through Friday, and 9 am to 5 pm ET on Saturday and Sunday.
- Online Chat: Visit the Citizens Bank website and click on the "Chat with Us" button located in the bottom right corner of the page.
- Branch Visit: Find your nearest Citizens Bank branch using the online branch locator. Branch hours may vary.
Suspected Unauthorized Transactions
If you suspect that unauthorized transactions have been made on your Citizens Credit Card, it's crucial to take immediate action. Contact the bank at 1-800-922-9999 and report the suspicious activity.
Payment Notification Verification
When receiving a payment notification, pay attention to the email address or mobile number from which it was sent. If the information does not match your records, do not click on any links or provide personal information.
Conclusion
Citizens Bank provides multiple convenient ways to contact them for various banking needs. Whether you need assistance with a transaction, have concerns about your account, or simply want to inquire about products and services, the bank's dedicated team is available to provide support through phone, online chat, or in-person at their branches.
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